If you smell gas, suspect a gas leak, or hear an alarm, call the National Gas Emergency Service immediately on 0800 111 999 (available 24/7, free of charge). For an unexpected electricity power outage, call 105 immediately.
UK Energy Switch is strictly independent and is not affiliated with, sponsored by, or operated by any commercial energy company (such as British Gas, Octopus, EDF, E.ON Next, ScottishPower, Ovo, or any other utility supplier).
Because we are not a supplier, we cannot access your private meter account, change your direct debit, or resolve individual billing disputes. For account-specific assistance, please reach out directly to your licensed energy provider or the independent Energy Ombudsman.
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Instant Self-Serve Resources
Most consumer questions regarding switching times, smart meters, or standing charges are answered immediately in our resource library: